Reward the customers who keep coming back.
TierWise runs a VIP club on your store. Customers reach Bronze, Silver or Gold from what they spend in a year, see their progress inside their account, and earn reward codes as they climb.
Coming soon to the Shopify App Store
Hi Maya
Member since Mar 12, 2025
Progress to Gold: $620 / $750
Your reward codes
Your benefits
Maya got a 15% off reward code
Sent to Shopify Flow
Built for the store owner, not the points ledger.
Most loyalty apps are built around points your customers have to collect and decode. TierWise is built around your decisions: who to reward, who to win back, and whether the program is actually growing your sales.
Tiers, not points
Points are a currency nobody asked for. Your customers spend dollars, climb tiers, and get discounts that actually feel like one.
Rewards that earn their keep
Codes are earned by new orders only, and discounts never count toward the next tier. Every reward follows real revenue instead of giving it away.
Answers for the owner
See who is close to the next tier, who is about to slip, and what the club added to your sales. Decide with numbers, then act on them.
Live within minutes. Runs itself after that.
No coding, no headaches. Migrate from existing, or start new.
Install
TierWise imports your order history in the background. Nothing in your store changes yet.
Name your tiers
Choose whether past orders count, then set the names, the spend for each tier and any reward codes. Bronze, Silver and Gold are ready to go.
Sync your customers
Every customer gets the tier their history earned, or starts at zero if you chose that, as a tag and on the Rewards page.
Add the Rewards page
Drop the block on a page of your store, or let the app do it in one click. From then on every order updates the customer within seconds.
Status that follows real spend.
Customers earn a tier from what they spend in a calendar year. It is fair, it is easy to explain, and it rewards the people who matter most.
- Upgrades happen the moment an order crosses the line.
- A quiet month never takes a badge away. Status is reviewed once, in January.
- Optionally let a tier be reached by order count too, like 3 orders in a year.
- Years follow your store's timezone, so a New Year's Eve order lands in the right year.
Rewards that pay for themselves.
Each tier can give a one-use discount code: when a customer reaches it, and again for every $100 they spend while they hold it. You pick the amount.
- Codes are tied to one customer, and you choose when they expire.
- Discounts don't count toward the next tier, so rewards can't fund a free climb.
- Only orders placed after you launch earn codes. No surprise bulk giveaway on day one.
- Used codes disappear from the customer's page automatically.
Your reward codes
See who is close, and who is slipping.
The members list shows everyone's tier, spend and progress. Filter to the people worth a nudge and export the list in one click.
- Close to the next tier, within an amount you choose.
- Will drop a tier, or leave the club, at the January review.
- Holding a reward code, or one that is about to expire.
- A preview of exactly what 1 January will decide, before it happens.
Members in 2026
| Customer | Tier | Spend this year | Progress | At year end |
|---|---|---|---|---|
| Zoe Osei | Gold | $1642.00 | Top tier | Holds |
| Maya Chen | Silver | $710.00 | $40.00 to Gold | Holds |
| Jordan Ellis | Bronze | $470.00 | $30.00 to Silver | Holds |
| Sam Rivera | Gold | $310.00 | Top tier | Drops to Bronze |
Illustrative figures.
Proof the program is working.
One dashboard. Since launch against the stretch before, or any period against last year. Green is up. That's the whole idea.
- Sales on orders that used a reward code, and what you kept after the discount.
- The club's share of sales, average order, and repeat customers.
- Members per tier, new members month by month, and orders that pushed someone into a new tier.
Illustrative figures.
Your tools already speak TierWise.
TierWise announces every moment that matters to Shopify Flow. From there it can reach Klaviyo, Slack or anything else Flow connects to.
Five ready-made events
Code issued, code used, tier reached, about to lose tier, tier lost. Each carries the details an email needs.
Klaviyo, step by step
Send the events to Klaviyo and build flows on them. A test button lets you design the email before a real order.
Segments for free
Every member carries a tier tag and loyalty metafields, so Shopify segments and your theme can use them.
The short answers.
Do my customers need to collect points?
No. Tiers come from what customers spend in a calendar year, which they already understand. There is nothing to redeem or convert.
What happens to customers who already shop with me?
You choose at setup. Count past orders and loyal customers are recognised with their tier straight away. Start everyone from zero and tiers are earned from the next order on. Either way, reward codes are only earned by orders placed after you launch, so nobody gets a pile of codes for past spending.
Can existing customers migrate to TierWise?
Yes, with nothing to export or upload. TierWise reads your Shopify order history, so switching from another loyalty program means customers are placed in the tier their spending earned. There are no points balances to carry over, and tags from your old app are left alone, so you can remove them when you're ready.
Will it send emails to my customers?
Not on its own. TierWise sends events to Shopify Flow, and you decide what happens: a Klaviyo flow, a Slack message, or nothing at all. You stay in control of every word.
Will it touch my existing customer tags?
Never. TierWise only manages tags that start with loyalty-. Everything else on a customer stays exactly as you left it.
Can I rename the tiers or change the amounts?
Any time, in Settings. Tags follow the new names, and re-applying updates every customer.
A small team, on purpose.
TierWise is built by a small team, so when you write in, you reach the people who built it. We're with you from the first sync to long after launch.
Same-day replies
Ask anything and hear back the same day, from a person, not a ticket queue.
Setup and migration help
Moving from another loyalty app, or starting fresh? We'll help you set up your tiers and check your first sync.
Here for the long run
Your first January review, a new tier, a question about your numbers. We stick around.
Give your best customers a reason to stay.
Read how TierWise works, then pick the plan that fits your store.